Nasama Resort

We stayed here for 5 days. We enjoyed our stay even though the beach was not as we expected it to be. Rocky and definitely not for an 8 month old or a 4 year old.

Rooms are spacious, with everything you need.
The downfall of the room is that it didn't have curtains but some blinds that didn't keep out the morning sun. That meant that our children were up from 5ish. We did tell reception but all other rooms were full. So we used beach towels and blankets to keep the sun out.

Pool is good. Children's pool is not as clean as I would like it and the blue pool colour was coming of on my son's and my feet.
We used the adult pool. It's good that it is under the shade!

Breakfast at the cafe villa was ok but very inconsistent. Also not very big for children. One scrambled egg and one piece of bread (this was one dish)

Staff were very very lovely and friendly! Always happy to help.

Location is excellent!
We used the bus many times to get to the city and walked to a closeby beach and to a pizza place nearby.

Also, supermarket just across!

Keep in mind that most places don't accept cards so you need cash on you.

Thank you, we e

Excellent place to stay while in Port Vila. Spacious unit with fantastic ocean views. Lovely, friendly staff. Excellent breakfasts. Easy to get around on the buses.

Very happy with our accommodation. Friendly and helpful staff. Clean and close to everything. Our room is self contained had own fridge, microwave stove, internet ok, (just buy a local sim, or you can rent local mobile phone from office). Has a good security and shared laundry. We had a very good view of sunrise from our balcony. Pool is great. I recommend the spa and facial. You can catch bus (local transport) front of resort

I thoroughly enjoyed the warm and welcoming treatment we received as local visitors during our pool visit. The highlight was the opportunity to utilize the barbecue for a delightful cookout with our own food. The only minor inconvenience was the separate restroom facilities, but it's worth noting that this visit took place during the challenging times of COVID. I look forward to returning and potentially updating this review in the future.

Just got back from a 7 night stay at Nasama Resort. All we could say is.wow. Our room with ocean views and a minute walk to two great restaurants, Cafe Vila and Three Pigs.
Staff were friendly, and rooms were cleaned every day.
A quick 5 minute bus ride to town was soooooo easy (about $3 for two people).

HIGHLY RECOMMEND THIS PLACE FOR YOUR NEXT VANUATU VISIT.

Not so bad but not as well as expected. Equipments are a little bit old and there is a lack of communication between the hotel and its restaurants. We don't feel as "pampered" as in a classic resort.

They have a day pass for 700 VT to use the pool, access to beach and facilities. Very nice staff. The beach is much better at high tide.

We stayed in an upstairs room directly facing the ocean and had an enjoyable experience. I would recommend a similar room if you would like a more quiet stay, with an ocean view. The rooms facing the pool may be noisy. The rooms were a bit dated but spacious and the kitchen has everything you need. I left a bag in the room upon check out, when I called, one of the staff drove and brought it to me at the airport, that was very much appreciated.

Great food, amazing and friendly staff. The pool was wonderful the room are perfect. Feel like paradise in nasama resort

Comfortable rooms in a very pleasant modern resort complex. Great pool and ocean access, with kayaks readily available. The restaurant provides good meals to make the stay more relaxing and enjoyable.

Great place for a holiday where you can relax and unwind, but not far from town when you want to go shopping. The only downside was the restaurant not being open on Mondays and also not open for lunch. On Monday it would have been great to have been able to grab some drinks throughout the day, but it wasn't an option.

This is not a resort, this is a motel. Most things about this accommodations are average (rooms, pool), except for the service that is very poor. We were 3 and they only gave us 2 towels, no matter how many times we asked for an extra towels, it never happened. The restaurant and the accommodation run separately, so the bills are a total disaster, especially as the credit card payment was down. Even when they had my credit card details, they made us go to an ATM to get cash. The last day they didn’t make our room and implied that it was our fault because we locked the door as there was only one set of keys. Also, The internet was down in a few occasions.
The only good thing was the service in the restaurant, the staff at the restaurant are super helpful, but as I said they run separate to the accommodation

Lovely, spacious, comfortable apartments overlooking Erakor Lagoon with a reef and plenty of fish around. Beautiful horizon pool and smaller children's pool. We (two couples) ate a couple of times at the restaurant, and the food was good. We also used the BBQ area. Staff were friendly. It's a little way out of town, but you can catch a local bus into Port Vila for a small fare.

Nasama is located in a very convenient location, a few minutes distance to all of Port Vila’s tourist attractions and town square. They have an amazing infinity pool that stares directly at the ocean.

Nasama’s restaurant cooks simply amazing steaks and meats but be mindful of their seafood options as my friend got a stomach bug because of it. However, they tended to us very courteously after the incident and even gave us medicine from the doctor so I felt they handled the situation very well.

I would recommend Nasama for families and people who wants to do many activities in town.

We booked to stay at Nasama from the 16th to 20th April 2020. Due to Coronavirus we were unable to travel and our holiday was cancelled. Nasama initially said they would refund our accommodation. They then changed their mind and offered us a credit voucher that was valid for one year, essentially useless. Their poor and confusing communication has meant we have been unable to claim the accommodation on our travel insurance.

We booked directly though the resort and you'd think this would give you benefits, but apparently it does not. Essentially, they have taken our money for a useless credit voucher. They were the only accommodation from our 2-week trip that did not refund. This was supposed to be special stay in a luxury resort, the highlight of our trip to celebrate my birthday. In reality it has led to emails every 2 weeks for clarification on their stance for a refund or no-refund. This is not the customer service you expect from a luxury resort.

When borders open up and you can travel to Vanuatu again. If you are considering Nasma resort I would do so with caution based on our experience. If something goes wrong you could, like us, end up paying a lot of money for nothing.

Great staff, great location, nice beach & pool. Wifi didnt quite reach our room but thats just more reason to hang out at the bar!

We returned from staying 6 nights. The place was clean and well appointed.
AC worked well and the balcony was perfect. We could see the kids in the pool but didn't have to be at the pool the whole time.
Perfect for families.
Staff were great and always helpful.
The shop across the road and down the road had fresh bread every day.
2/1 cocktails were great!
The resort was far enough out of town that it was not too busy but close enough to head in. To be honest the main town didn't have that much to do anyway.the resort made the holiday not the main town.

The beach and pool was exactly as described in the pics and website.
We would stay again for sure!
Well Done Staff!

Although the rooms are self contained there is some water damage. Plus the reception can be really helpful when you ask questions but they seem to get the info mixed up. We nearly paid too much and missed our outings because of them. There are no clean towels by the pool. It's quiet far from the town centre. However the scenery and the facilities look really nice:)

This was our first trip to Vanuatu. We loved the happy smiling people and the beautiful green landscape. Nasama was great for us as we needed to take time to learn snorkeling before trialling deeper water reef areas. The facility is an excellent choice for people like us who are not big spenders. We used the bbq every night after we went to the Happy Hour at Café Vila for drinks. The reception staff were excellent managers and handled the liaison between Ni Vans and Aussies like us with ease and grace. You do need a friend to guide you through the hoops of transporting around the island on the local buses. The room service was excellent and we felt we gained two beautiful new daughters by the end of our week long stay. Peter and Claire

This resort is very nice. We stayed 6 nights and had a wonderful stay in Vanuatu.
The good: the unit comes with a complete kitchen including a stove, fridge, microwave, pots and pans, dinnerware, and a few other things. The queen bed was very comfortable. The tv comes with 6 channels. The restaurant food was good (Tuesday and Thursday had 2-1 happy hour drinks.) It is easy to catch a bus to go to town. You have a view of the ocean from the patio.
The beach is nice. There is a little swimming hole right in front of the beach access (as you can see in the resorts stock photos) that is very comfortable to swim in. The snorkeling is very good. I love to snorkel to see the colorful fish, and this place had plenty. To get to the good snorkeling, you have to be able to get passed the reef shelf that makes the swimming hole. This can only be done at high tide (and even at high tide, the reef will be about 8 inches from your body as you swim over it.) But, once you pass it, the ocean opens up.
Notable things that we felt would have made our stay even better were: There is no hot tub, the pool is cold, and there was a big tree obstructing our view from the balcony.